.reclamaciones-page{background-color:#fff}.reclamaciones-header{background:#f4f1e9;border-bottom:1px solid #02356614;padding:12rem 0 5rem;position:relative}.reclamaciones-header .header-label{font-family:var(--font-body);text-transform:uppercase;letter-spacing:.3em;color:var(--color-primary);margin-bottom:1.5rem;font-size:.8rem;font-weight:700;display:block}.reclamaciones-header .header-title{font-family:var(--font-heading);color:var(--color-dark);margin-bottom:1.5rem;font-size:clamp(2.5rem,6vw,4.5rem);font-weight:800;line-height:1.1}.reclamaciones-header .header-title strong{color:var(--color-primary)}.reclamaciones-header .header-desc{font-family:var(--font-body);color:var(--color-secondary);max-width:720px;font-size:1.125rem;line-height:1.6}.reclamaciones-section{padding:5rem 0 7rem}.reclamacion-form{flex-direction:column;gap:2.5rem;max-width:920px;margin:0 auto;display:flex}.form-section{background:#fff;border:1px solid #0235661f;border-radius:6px;padding:2rem 2rem 2.25rem;box-shadow:0 1px #0235660a}.form-section legend{font-family:var(--font-heading);color:var(--color-primary);letter-spacing:-.01em;margin-left:-.75rem;padding:0 .75rem;font-size:1.25rem;font-weight:700}.provider-card{border-left:3px solid var(--color-primary);background:#f4f1e9;border-radius:0 4px 4px 0;margin-top:1rem;padding:1.5rem 1.75rem}.provider-card dl{grid-template-columns:1fr 1fr;gap:1rem 2rem;margin:0;display:grid}.provider-card dt{font-family:var(--font-body);text-transform:uppercase;letter-spacing:.2em;color:var(--color-secondary);margin-bottom:.25rem;font-size:.7rem;font-weight:700}.provider-card dd{font-family:var(--font-body);color:var(--color-dark);margin:0;font-size:.95rem;line-height:1.4}.form-row{gap:1.25rem;margin-top:1.25rem;display:grid}.form-row.two-cols{grid-template-columns:1fr 1fr}.form-row.three-cols{grid-template-columns:1fr 1fr 1fr}.form-group{flex-direction:column;margin-top:1.25rem;display:flex}.form-row .form-group{margin-top:0}.form-group label{font-family:var(--font-body);text-transform:uppercase;letter-spacing:.1em;color:var(--color-dark);margin-bottom:.5rem;font-size:.8rem;font-weight:700}.form-group input[type=text],.form-group input[type=email],.form-group input[type=tel],.form-group input[type=number],.form-group select,.form-group textarea{font-family:var(--font-body);color:var(--color-dark);background:#fff;border:1px solid #02356633;border-radius:4px;width:100%;padding:.875rem 1rem;font-size:1rem;transition:border-color .2s,box-shadow .2s}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--color-primary);outline:none;box-shadow:0 0 0 3px #0235661f}.form-group select:disabled{color:#999;cursor:not-allowed;background:#f5f5f5}.form-group textarea{resize:vertical;min-height:100px;line-height:1.5}.form-group .error{color:#b91c1c;text-transform:none;letter-spacing:0;margin-top:.4rem;font-size:.85rem;font-weight:500;display:block}.checkbox-label{text-transform:none;letter-spacing:0;color:var(--color-dark);cursor:pointer;align-items:flex-start;gap:.75rem;font-size:.95rem;font-weight:400;line-height:1.5;display:flex}.checkbox-label input[type=checkbox]{cursor:pointer;width:18px;height:18px;accent-color:var(--color-primary);flex-shrink:0;margin-top:2px}.radio-group{grid-template-columns:1fr 1fr;gap:1rem;margin-top:.25rem;display:grid}.radio-card{cursor:pointer;text-transform:none;letter-spacing:0;border:1px solid #02356633;border-radius:4px;align-items:flex-start;gap:.75rem;padding:1rem 1.25rem;font-size:.95rem;font-weight:400;transition:border-color .2s,background-color .2s;display:flex}.radio-card:hover{border-color:var(--color-primary);background:#f4f1e9}.radio-card input[type=radio]{accent-color:var(--color-primary);flex-shrink:0;margin-top:4px}.radio-card:has(input[type=radio]:checked){border-color:var(--color-primary);background:#f4f1e9}.radio-card strong{color:var(--color-primary);font-family:var(--font-heading);margin-bottom:.25rem;font-size:1rem;display:block}.radio-card span{color:var(--color-secondary);font-size:.875rem;line-height:1.4;display:block}.legal-note{color:var(--color-secondary);background:#fafaf7;border-left:3px solid #02356640;margin-top:1.5rem;padding:1rem 1.25rem;font-size:.85rem;font-style:italic;line-height:1.55}.form-actions{justify-content:flex-end;padding-top:.5rem;display:flex}.btn-primary{background:var(--color-primary);color:#fff;font-family:var(--font-body);text-transform:uppercase;letter-spacing:.15em;cursor:pointer;border:none;border-radius:4px;align-items:center;gap:.625rem;padding:1rem 2rem;font-size:.85rem;font-weight:700;transition:background-color .2s,transform .1s;display:inline-flex}.btn-primary:hover{background:#012a52}.btn-primary:active{transform:translateY(1px)}.btn-primary:disabled{opacity:.7;cursor:not-allowed}.form-error-banner{color:#991b1b;background:#fef2f2;border-left:3px solid #dc2626;border-radius:0 4px 4px 0;align-items:center;gap:.75rem;padding:1rem 1.25rem;font-size:.95rem;display:flex}.reclamacion-success{text-align:center;background:#fff;border:1px solid #0235661f;border-radius:6px;max-width:720px;margin:0 auto;padding:3rem 2rem}.success-icon{color:#059669;margin-bottom:1.5rem;font-size:4rem}.reclamacion-success h2{font-family:var(--font-heading);color:var(--color-dark);margin-bottom:1rem;font-size:2rem}.success-codigo{color:var(--color-secondary);margin-bottom:1.5rem;font-size:1.1rem}.success-codigo strong{color:var(--color-primary);font-family:var(--font-heading);letter-spacing:.05em}.reclamacion-success p{color:var(--color-secondary);margin-bottom:1rem;line-height:1.6}.success-help{font-size:.9rem;margin-bottom:2rem!important}.success-help a{color:var(--color-primary);text-decoration:underline}.reclamacion-success .btn-primary{margin-top:1rem}@media (max-width:768px){.reclamaciones-header{padding:8rem 0 3rem}.reclamaciones-section{padding:3rem 0 5rem}.form-section{padding:1.5rem 1.25rem}.form-section legend{font-size:1.1rem}.form-row.two-cols,.form-row.three-cols{grid-template-columns:1fr}.provider-card dl{grid-template-columns:1fr;gap:1rem}.provider-card{padding:1.25rem}.radio-group{grid-template-columns:1fr}.form-actions{justify-content:stretch}.btn-primary{justify-content:center;width:100%}}